Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing or using Velanova (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
Velanova is a desktop application that enables users to connect their databases and enterprise systems to various AI models for natural language querying and data analysis. The Service includes:
- Desktop application for Windows, macOS, and Linux
- Database connectors and integrations
- AI provider integrations (OpenAI, Anthropic, Google, etc.)
- License management and subscription services
- Support and documentation
3. Account Registration
To use certain features of the Service, you must:
- Create an account with accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be at least 16 years of age (or the age of majority in your jurisdiction)
You are responsible for all activities that occur under your account.
4. License Grant
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Download and install the desktop application
- Use the Service for your personal or internal business purposes
- Access documentation and support resources
5. Restrictions
You agree NOT to:
- Reverse engineer, decompile, or disassemble the software
- Modify, adapt, or create derivative works
- Remove or alter any proprietary notices
- Use the Service for illegal purposes
- Share your license key with unauthorized users
- Exceed the usage limits of your subscription plan
- Attempt to bypass any security or access controls
- Use the Service to compete with Velanova
6. Subscription and Payments
6.1 Pricing
Subscription fees are as listed on our pricing page. We reserve the right to change prices with 30 days' notice.
6.2 Billing
Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as stated in our Refund Policy.
6.3 Free Trial
We may offer free trials. If you don't cancel before the trial ends, you will be charged the applicable subscription fee.
7. Third-Party Services
The Service integrates with third-party AI providers (OpenAI, Anthropic, Google, etc.). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services.
Important:
When using third-party AI providers, your queries and data may be transmitted to their servers according to their terms. For maximum privacy, use local AI models via Ollama.
8. Intellectual Property
The Service and its original content, features, and functionality are owned by Velanova and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of any data you process through the Service.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
AI-GENERATED OUTPUTS MAY CONTAIN ERRORS OR INACCURACIES. YOU ARE RESPONSIBLE FOR VERIFYING ALL OUTPUTS BEFORE RELYING ON THEM.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELANOVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Velanova from any claims arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
12. Termination
We may terminate or suspend your access immediately, without prior notice, for any breach of these Terms. Upon termination:
- Your license to use the Service ends immediately
- You must uninstall the desktop application
- We may delete your account data after 30 days
- Provisions that should survive termination will remain in effect
13. Governing Law
These Terms shall be governed by the laws of the State of California, United States, without regard to conflict of law provisions.
14. Dispute Resolution
Any disputes arising from these Terms shall be resolved through binding arbitration in San Francisco, California, except that either party may seek injunctive relief in court.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or through the Service. Continued use after changes constitutes acceptance.
16. Contact Us
For questions about these Terms, contact us at: